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We aim to please! If you have a question or comment, we're here to help you out!
Product Information and Sales
If you need product information, please contact us via email at support@backyardocean.com or call us at 1-888-EZ-SPLASH (1-888-397-7527) from 7:00 a.m. to 3:00 p.m. Pacific Monday-Friday.
Customer Support
If you need help with your Backyard Ocean product (except Frame Pools or Ring Pools), please contact us at 1-888-EZ-SPLASH (1-888-397-7527) from 7:00 a.m. to 3:00 p.m. Pacific Monday-Friday.
If you have questions about your Backyard Ocean ™ Frame Pool or Ring Pool Warranty or need a ring or frame pool replacement part, please contact the manufacturer at 1-800-813-0206 or email them at warranty@polygroup.com.
Mail
If you want to put pen to paper and mail us a letter, please send it to the address below.
Backyard Ocean ™
700 Jefferson Ave, Floor 2
Redwood City, CA 94063
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